Terms of Service

Overview

Welcome to Pattrick. These Terms of Service govern your access to and use of our website, products, and services.
By accessing our website or placing an order, you agree to comply with these Terms of Service. If you do not agree with these terms, please do not use our website or purchase our products.

Eligibility

By using our website, you confirm that:

  • You are at least 18 years of age or have permission from a parent or legal guardian.
  • The information you provide is accurate and complete.
  • You will use our website only for lawful purposes.

Products

Pattrick offers a selection of Wall Mirrors and Floor Mirrors for customers within the United Kingdom.
We make every effort to present accurate product descriptions, images, and pricing. However, slight differences in colour, finish, or appearance may occur due to screen settings, lighting, or photography.
Product availability may change without prior notice.

Pricing

All prices displayed on our website are shown in British Pounds Sterling (GBP £).
We reserve the right to correct pricing errors, product information, or typographical mistakes at any time before an order is accepted.
If an obvious pricing error is identified after an order has been placed, we may cancel the order and issue a full refund.

Orders

After an order is placed, you will receive an order confirmation email.
Receiving an order confirmation does not necessarily mean your order has been accepted. We reserve the right to refuse or cancel an order when necessary, including in cases involving:

  • Pricing errors.
  • Product availability issues.
  • Suspected fraudulent activity.
  • Incomplete or inaccurate customer information.
  • Payment authorization failure.

If an order is cancelled after payment has been received, a refund will be issued to the original payment method where applicable.

Payments

We currently accept payment through:

  • Stripe
  • PayPal

Orders are processed only after successful payment authorization.
Additional information regarding payments can be found in our Payment Policy.

Shipping

We currently ship only within the United Kingdom.
Shipping is subject to the terms outlined in our Shipping Policy, including:

  • Flat shipping fee of £35
  • Order cut-off time
  • Processing times
  • Estimated delivery times
  • Shipping carrier information

Order Cancellation

Orders may be cancelled within 24 hours of purchase.
After 24 hours, or once order processing has begun or the order has been dispatched, cancellation requests may no longer be possible.
If you wish to cancel an order, please contact us as soon as possible.

Returns & Refund

Returns and refunds are handled in accordance with our Returns & Refund Policy.
Customers should review that policy before placing an order, as it explains:

  • Return eligibility.
  • Return time limits.
  • Damaged item procedures.
  • Customer responsibilities.
  • Refund processing times.

Customer Responsibilities

Customers are responsible for:

  • Providing accurate billing and shipping information.
  • Reviewing their order before completing the purchase.
  • Inspecting the package upon delivery.
  • Contacting us promptly if there is an issue with the order.
  • Returning approved items in accordance with our Returns & Refund Policy.

Intellectual Property

All content on the Pattrick website, including but not limited to text, graphics, images, logos, product descriptions, and website design, is the property of Pattrick or its content providers and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

To the extent permitted by applicable law, Pattrick shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited under applicable law.

Third-Party Services

Our website may include links to third-party websites or services.
Pattrick is not responsible for the content, policies, or practices of third-party websites. Accessing such websites is at your own discretion.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business practices, legal requirements, or website functionality.
Any updated version will be published on this page with the revised effective date.

Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of England and Wales, without affecting any consumer rights available under applicable United Kingdom consumer protection legislation.

Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Email: support@pattrick.shop

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT+1)

Chat Support: Available 24/7

Business Address: 84 Carrick Knowe Dr, Edinburgh EH12 7EG, United Kingdom

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