We're Here to Help
Whether you have a question about our Wall Mirrors or Floor Mirrors, need help with an existing order, or simply need more information, our team is here to assist.
Let's Talk About
Your Next Mirror
At Pattrick, we are committed to providing reliable customer support before, during, and after your purchase.
Our team can help with product information, orders, delivery enquiries, returns, refunds, payments, and general questions about our products and services.
Clear communication and helpful support are at the heart of every Pattrick experience.
PATTRICK CUSTOMER SUPPORTContact Information
Customer Support
support@pattrick.shopFor product questions, orders, returns, payments, and general enquiries.
Business Address
84 Carrick Knowe Dr,
Edinburgh EH12 7EG,
United Kingdom
Live Chat Support
Available 24/7Our live chat support is available 24 hours a day, 7 days a week.
Customer Support
Product information and specifications
Order status and shipping enquiries
Delivery updates
Returns and refund requests
Damaged or incorrect items
Payment-related questions
General product and service enquiries
Business Hours
Our office is open during the following hours for email responses, order processing, and customer service.
| Monday | 9:00 AM – 5:00 PM |
| Tuesday | 9:00 AM – 5:00 PM |
| Wednesday | 9:00 AM – 5:00 PM |
| Thursday | 9:00 AM – 5:00 PM |
| Friday | 9:00 AM – 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
We're Listening
We strive to respond to customer enquiries as quickly as possible. Most emails are answered within 1 business day, although response times may be slightly longer during busy periods or public holidays.
Help Us Help You
Providing a few details with your enquiry allows our team to review your request more efficiently.
Your Full Name
Please provide your full name with your enquiry.
Order Number
Include your order number whenever your enquiry relates to an existing order.
Your Enquiry
Give us a brief description of what you need assistance with.
Photos if Needed
If reporting damage or an incorrect item, include photographs of the product or packaging.
Get in Touch
Have a question? Send us a message and our team will get back to you during business hours.
We're Here for You
Whether you need help before placing an order or after your purchase has been delivered, we're here to assist you.
Contact Support